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ALL ORDERS ARE PROCESSED AND SHIPPED FROM LOS ANGELES, CALIFORNIA. PLEASE ALLOW 2–3 BUSINESS DAYS FOR YOUR ORDER TO BE PREPARED FOR SHIPMENT. DURING HIGH-VOLUME PERIODS OR DUE TO UNFORESEEN DELAYS, PROCESSING TIMES MAY BE EXTENDED. ONCE YOUR ORDER HAS BEEN PLACED, YOU’LL RECEIVE A CONFIRMATION EMAIL, FOLLOWED BY TRACKING DETAILS WHEN YOUR PACKAGE HAS SHIPPED AND WHEN IT’S DELIVERED.

PRE-ORDER AND MADE-TO-ORDER ITEMS WILL SHIP ONCE STOCK BECOMES AVAILABLE. THE ESTIMATED DELIVERY DATE IS LISTED IN THE PRODUCT DESCRIPTION. YOU WILL RECEIVE AN EMAIL WITH TRACKING ONCE YOUR ORDER HAS SHIPPED.

PRE-ORDER SHIPPING DATES ARE SUBJECT TO CHANGE AND MAY BE DELAYED.

PRE-ORDER AND MADE-TO-ORDER PRODUCTS ARE FINAL SALE AND NOT ELIGIBLE FOR CANCELLATION OR REFUNDS.

WE ARE COMMITTED TO PROVIDING A SEAMLESS AND TRANSPARENT SHIPPING EXPERIENCE FOR OUR CUSTOMERS AROUND THE WORLD. PLEASE REVIEW THE FOLLOWING TERMS AND CONDITIONS TO UNDERSTAND HOW OUR SHIPPING PROCESS WORKS, ESPECIALLY FOR INTERNATIONAL ORDERS.

1. SHIPPING CARRIERS

WE PARTNER WITH TRUSTED CARRIERS SUCH AS DHL AND UPS TO ENSURE TIMELY AND RELIABLE SHIPPING FOR ALL ORDERS, BOTH DOMESTIC AND INTERNATIONAL. YOU MAY SELECT YOUR PREFERRED CARRIER AT CHECKOUT BASED ON THE OPTIONS AVAILABLE FOR YOUR LOCATION.

2. DUTIES AND TAXES

FOR INTERNATIONAL ORDERS, WE UTILIZE SHOPIFY MANAGED MARKETS TO SIMPLIFY THE CALCULATION AND PAYMENT OF IMPORT DUTIES AND TAXES. THIS ENABLES US TO OFFER A DUTIES PAID SHIPPING OPTION, WHICH MEANS ALL NECESSARY IMPORT FEES ARE CALCULATED AND PAID AT CHECKOUT. YOU WILL NOT BE REQUIRED TO PAY ANY ADDITIONAL FEES UPON DELIVERY.

3. INTERNATIONAL SHIPPING AND DELIVERY

CUSTOMS DUTIES AND IMPORT TAXES: FOR CUSTOMERS OUTSIDE OF THE UNITED STATES, ALL IMPORT TAXES AND DUTIES ARE CALCULATED AND CHARGED DURING CHECKOUT. ONCE YOUR ORDER HAS SHIPPED, YOU WILL NOT BE CHARGED ANY ADDITIONAL CUSTOMS OR TAX FEES.

SHIPPING COSTS: SHIPPING COSTS ARE CALCULATED BASED ON YOUR SELECTED CARRIER, SERVICE LEVEL, AND DESTINATION.

DELIVERY TIME: ESTIMATED DELIVERY TIMES ARE PROVIDED DURING CHECKOUT AND DEPEND ON THE SHIPPING METHOD CHOSEN. PLEASE NOTE THAT DELIVERY TIMES MAY VARY DUE TO CUSTOMS CLEARANCE PROCESSES IN YOUR COUNTRY.

4. TRACKING YOUR ORDER

ONCE YOUR ORDER HAS BEEN PROCESSED AND SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH A TRACKING NUMBER SO YOU CAN MONITOR YOUR SHIPMENT IN REAL TIME.

5. RESPONSIBILITY FOR INCORRECT ADDRESS INFORMATION

PLEASE DOUBLE-CHECK THAT YOUR SHIPPING ADDRESS IS ACCURATE AND COMPLETE BEFORE PLACING YOUR ORDER. WE ARE NOT RESPONSIBLE FOR ORDERS THAT CANNOT BE DELIVERED DUE TO INCORRECT OR INCOMPLETE ADDRESS INFORMATION PROVIDED AT CHECKOUT.

6. RETURNS AND REFUNDS

IF YOU WISH TO RETURN OR EXCHANGE AN ITEM, PLEASE REFER TO OUR RETURNS AND REFUNDS POLICY. PLEASE NOTE THAT ANY SHIPPING FEES OR DUTIES/TAXES PAID AT CHECKOUT ARE NON-REFUNDABLE.

7. EXCLUSIONS

WE CURRENTLY DO NOT SHIP TO CERTAIN COUNTRIES DUE TO SHIPPING RESTRICTIONS OR CARRIER LIMITATIONS. IF SHIPPING TO YOUR COUNTRY IS UNAVAILABLE, YOU WILL BE NOTIFIED AT CHECKOUT.

IF YOU HAVE ANY QUESTIONS REGARDING YOUR ORDER, SHIPPING, OR DUTIES AND TAXES, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM FOR ASSISTANCE.

DOMESTIC ORDERS MAY BE RETURNED FREE OF CHARGE WITHIN 15 DAYS OF RECEIPT. INTERNATIONAL ORDERS WILL INCUR A PROCESSING FEE.

ALL RETURNED ITEMS MUST BE IN NEW, UNWORN CONDITION WITH TAGS ATTACHED. ITEMS RECEIVED IN ANY OTHER CONDITION WILL BE SUBJECT TO A 15% RESTOCKING FEE UNLESS OTHERWISE APPROVED.

RETURNS WILL NOT BE ACCEPTED AFTER 15 DAYS FROM THE DATE OF DELIVERY.

TO INITIATE A RETURN, PLEASE CONTACT INFO@JAVANFAR.COM.

ORDERS MAY BE EXCHANGED WITHIN 15 DAYS OF THE ORDER BEING PLACED.

IN CERTAIN CASES, WE MAY OFFER A COMPLIMENTARY EXCHANGE FOR DAMAGED OR MISPICKED ITEMS WITHIN 15 DAYS OF THE ORDER DATE.

PLEASE NOTE THAT WE ARE UNABLE TO PROCESS EXCHANGES FOR INTERNATIONAL ORDERS. FOR INTERNATIONAL REQUESTS, WE ASK THAT YOU INITIATE A RETURN AND PLACE A NEW ORDER FOR THE DESIRED ITEM.

TO BEGIN THE PROCESS, PLEASE CONTACT INFO@JAVANFAR.COM.